Privacy policy
We at Peech ("Peech", "us", "we", or "our") recognize and respect the importance of maintaining the privacy of visitors to our website ("Site") and our customers. This Privacy Notice describes the types of information we collect from you when you visit our Site and/or use our Services (as defined in the Terms). This Privacy Notice also explains how we collect, process, transfer, store and disclose the information collected. If not otherwise defined herein, capitalized terms have the meaning given to them in the Terms of Service, available at https://app.peech-ai.com/ ("Terms"). "You" means any user of the Site and/or Services.
"Personal Data" means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law. This Privacy Notice details which Personal Data is collected by us in connection with provision of the Services.
Personal Data We Collect
We collect information from you when you choose to use our Site and/or Services. In order to use our Site and/or receive related Services, you will be required to register and provide us with certain Personal Data, such as your name and email address.
We also collect Personal Data when you make use of the Site, request information from us, complete online forms, or contact us for any other reason. If you use the Services by logging in through a third-party login service, we may also receive Personal Data about you as provided by such third-party login service, such as your Google account. Please check such third-party’s policies in order to understand what information we receive. Examples of the Personal Data that we collect from you when you engage in any of the activities detailed above, may include your name and e-mail address. Such Personal Data may be collected by us through the Site.
We also collect and process any materials including images and/or pictures and/or photos and/or documents you may upload to the Site, including videos we download for you pursuant to the YouTube Feature, as described in the Terms. We use facial recognition software on images and/or videos you may upload, (i) to recognize when a face of an individual is present in the image and treat it appropriately (e.g., not cover it), and (ii) to allow you to create tags of speakers, by entering a speaker’s name and title, for your projects ("Tag”). Subject to your consent, we will save Tags you have created for your future projects on the Services, and add any future Tag of a saved speaker as descriptors of such speaker for future use – to better identify the speaker. We process Tags on your behalf, based only on your instruction and control, solely to provide you with the requested Services. We will not share or use Tags for other customers of Peech.
In addition, when you use the Site, certain information may be automatically gathered about your computer, including non-Personal Data, such as your operating system, and Personal Data such as your IP address, device ID, as well as your use, browsing history and/or any information regarding your viewing and purchase history on our Site.
It is your voluntary decision whether to provide us with any such Personal Data, but if you refuse to provide such information we may not be able to register you to the Site and/or provide you with the Services.
How We Use Your Personal Data
General
We and any of our trusted third-party subcontractors and service providers use the Personal Data we collect from and about you for any of the following purposes: (1) to provide you with the Site and/or Services; (2) to respond to your inquiries or requests, contact and communicate with you; (3) to develop new products or services and conduct analyses to improve our current content, products, and Services; (4) to review the usage and operations of our Site and Services; (5) to use your data in an aggregated, non-specific format for analytical purposes (as detailed below); (6) to prevent fraud, protect the security of our Site and Services, and address any problems with the Site and/or Services and (7) to provide customer support.
Statistical Information and Analytics
We and/or our service providers use analytics tools, including "Google Analytics" to collect and analyze information about the use of the Site and/or Services, such as how often users visit the Site, what pages they visit when they do so, and what other sites and mobile applications they used prior to visiting the Site. By analyzing the information we receive, we may compile statistical information across a variety of platforms and users, which helps us improve our Site and Services, understand trends and customer needs and consider new products and services, and tailor existing products and services to customer desires. The information we collect is anonymous and aggregated and we will not link it to any Personal Data. We may share such anonymous information with our partners, without restriction, on commercial terms that we can determine in our sole discretion. You can find more information about how Google collects information and how you can control such use at https://policies.google.com/technologies/partner-sites.
Sharing the Personal Data We Collect
We share your information, including Personal Data, as follows:
Business Partners, Service Providers, Affiliates, and Subcontractors
We disclose information, including Personal Data we collect from and/or about you, to our trusted service providers, business partners, affiliates, subcontractors, who use such information to: (1) help us provide you with the Site and/or Services; and (2) aid in their understanding of how users are using our Site and/or Services.
By accepting this Privacy Notice, you acknowledge that we may use subcontractors and service providers who are located in countries other than your own and may send them information we receive (including Personal Data).
Furthermore, we use an NLP generative AI service provider in order to provide you with the Services. Such service provider may also use the transcript of your video content (including any data contained therein) in an aggregated and/or de-identified manner, for the improvement of its own services.
Business Transfers
We may transfer our databases containing your Personal Data if we sell our business or part of it, including in cases of liquidation. Your Personal Data may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition (including in cases of liquidation) in such case, your Personal Data shall continue being subject to the provisions of this Privacy Notice.
Law Enforcement Related Disclosure
We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or (digital) content and information of or related to an individual, including in the event of any user suspected to have engaged in illegal or infringing behavior. We may share your Personal Data with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our or a third party's rights, property or safety (including the enforcement of the Terms and this Privacy Notice); (ii) when required by law, regulation subpoena, court order or other law enforcement related issues, agencies and/or authorities; or (iii) as is necessary to comply with any legal and/or regulatory obligation.
Legal Uses
We may use your Personal Data as required or permitted by any applicable law, for example, to comply with audit and other legal requirements.
Other Uses or Transfer of Your Information
If you use our Site and/or Services with or through a third-party service, site and/or mobile application, we may receive information (including Personal Data) about you from those third parties. Please note that when you use third-parties outside of our Site and/or Services, their own terms and privacy policies will govern your use of those services.
Security
We make efforts to follow generally accepted industry standards to protect the Personal Data submitted to and collected by us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect user IDs and passwords, please take appropriate measures to protect this information.
Your Rights
Subject to applicable law, you may request to see any Personal Data you have provided to us and request that such Personal Data be corrected or updated by emailing us at info@peech-ai.com.
Data Retention
We retain information as necessary for the purposes set forth above. We may delete information from our systems, without notice to you, once we deem it is no longer necessary for the purposes set forth above.
Cookies and Similar Technologies.
We use cookies and similar technologies for a number of reasons, including to help personalize your experience. When visiting this Site, you shall be notified of the use of and placement of cookies and other similar technologies on your device as specified herein.
What are Cookies? A cookie is a small piece of text that is sent to a user's browser or device. The browser provides this piece of text to the device of the originating user when this user returns.
- A "session cookie" is temporary and will remain on your device until you leave the Site.
- A "persistent" cookie may be used to help save your settings and customizations across visits. It will remain on your device until you delete it.
- First-party cookies are placed by us, while third-party cookies may be placed by a third party. We use both first- and third-party cookies.
- We may use the terms "cookies" to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above, such as web beacons or "pixel tags"
How We Use Cookies. We use cookies and similar technologies for a number of reasons, as specified below
The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. However, the cookies we use generally fall into one of the following categories:
Necessary
These cookies are necessary in order to allow the Site to work correctly. They enable you to access the Site, move around, and access different services, features, and tools. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session. These cookies cannot be disabled.
Functionality
These cookies remember your settings and preferences and the choices you make (such as language or regional preferences) in order to help us personalize your experience and offer you enhanced functionality and content.
Security
These cookies can help us identify and prevent security risks. They may be used to store your session information to prevent others from changing your password without your login information.
Analytics
These cookies collect information regarding your activity on our Site to help us learn more about which features are popular with our users and how our Site can be improved.
Advertising
These cookies are placed in order to deliver content, including ads relevant and meaningful to you and your interests. They may also be used to deliver targeted advertising or to limit the number of times you see an advertisement. This can help us track how efficient advertising campaigns are, both for our own Services and for other websites. Such cookies may track your browsing habits and activity when visiting our Site and those of third parties.
How to Adjust Your Preferences
Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. In addition, you are free to delete any existing cookies at any time. Please note that some features of the Services may not function properly when cookies are disabled or removed. For example, if you delete cookies that store your account information or preferences, you will be required to input these each time you visit.
Third-Party Applications and Services
All use of third-party applications or services is at your own risk and subject to such third party's privacy policies.
Communications. We reserve the right to send you service-related communications, including service announcements and administrative messages, without offering you the opportunity to opt out of receiving them. Should you not wish to receive such communications, you may cancel your account.
Children
We do not knowingly collect Personal Data from or market our Services to children under the age of 18.
Changes to the Privacy Notice
We may update this Privacy Notice from time to time to keep it up to date with legal requirements and the way we operate our business, and we will place any updates on this webpage. Please come back to this page every now and then to make sure you are familiar with the latest version. If we make material changes to this Privacy Notice, we will seek to inform you by notice on our Site or per email.
Comments and Questions
If you have any comments or questions about this privacy notice, please contact us at info@peech-ai.com.
Last updated: August, 2023